Privacy Policy

Effective Date: January 1,2025
Last Updated: April 8,2025

1. Introduction
Welcome to HavenEase ("MiDorBi Realty Ltd," "we," "our," "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (havenease.co.uk) and use our services.

2. Information We Collect
We collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

  • Property Information: Property address, specifications, images, and related details provided by homeowners or landlords.

  • Financial Information: Payment details for services rendered.

  • Website Usage Data: IP addresses, browser type, device information, and cookies to improve user experience.

3. How We Use Your Information
We use your data for the following purposes:

  • To provide and manage our tenant-finding, buying, and selling property services.

  • To communicate with you regarding inquiries, bookings, or transactions.

  • To process payments and invoices securely.

  • To improve our website, services, and marketing efforts.

  • To comply with legal obligations and protect against fraud or misuse.

4. Sharing Your Information
We do not sell your personal data. However, we may share it with:

  • Service Providers & Partners: Third-party property portals, marketing services, payment processors, and legal compliance partners.

  • Legal Authorities: When required by law, to protect our business, clients, or others.

  • Business Transfers: In case of mergers, acquisitions, or sales, your data may be transferred to the new entity.

5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

6. Your Rights
You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing communications at any time.

  • Request a copy of the data we hold about you.

To exercise these rights, contact us at info@havenease.co.uk.

7. Cookies & Tracking Technologies
We use cookies to enhance your experience on our website. You can manage cookie preferences in your browser settings.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: HavenEase
Hillcote Avenue, SW16 3BH
Email: info@havenease.co.uk
Phone: 020 8087 4036